Experience

Cloudflare Inc | San Francisco, CA
Senior Solutions Engineer - Digital Native Enterprise
April 2026 - Present
Solutions Engineer - Mid-Market
March 2023 - April 2026

• Serve as a trusted technical advisor to enterprise customers, applying deep knowledge of security, networking, and cloud architectures to guide long-term platform adoption and roadmap alignment.
• Drive technical wins maintaining a 54% win rate through solution alignment and technical validation.
• Partner with Account Executives to identify customer initiatives, build technical champions, and secure net-new logos across digital native industries while expanding strategic enterprise accounts
• Demonstrate expertise of Cloudflare through internal knowledge sharing opportunities, including biweekly AE/SE enablement, Associate SE mentorship through the creation of reusable demo narratives and technical guidance.
• Represent Cloudflare at industry conferences through live demos, panels, and private consultations with enterprise customers.
• Orchestrate testing and implementation of complex enterprise requirements using a comprehensive personal lab, advising customers on best-practice architectures and validating designs through detailed diagrams.

Public Data Library Inc | San Mateo, CA
Chief Financial Officer and Board Member
October 2022 - October 2024

Verkada Inc | San Mateo, CA
Senior Technical Support Engineer
June 2021 - March 2023

• Resolved a wide variety of support tickets with excellent communication and timely updates to keep customers informed.
• Managed the support and product engineering labs and redesigned the lab spaces to better meet the company mission and cost objectives.
• Created primary technical documents for our internal and external knowledge bases, including customer-facing instructions.
• Determined the root cause of bugs and created tickets while maintaining the point of contact between engineering and customers.
• Methodically handled the RMA process for all OEM returns to properly discover the root cause of issues.
• Provided expertise to enterprise customers for installation, best practices, and configuration.

clak.io LLC | Greater Dallas Area, TX
Founder/President
June 2018 – October 2025